About Outlet Angler Roam Store
Who is Outlet Angler Roam Store?
Outlet Angler Roam Store is a premier online retailer specializing in high-quality fishing gear and accessories. We cater to anglers of all levels, from beginners to seasoned professionals, offering a wide range of products including baits, bedchairs, bite alarms, and carp fishing equipment.
Product Questions
What types of products do you offer?
We offer a comprehensive range of fishing products, including baits, ground baits, bedchairs, sleeping bags, bite alarms, bivvies, carp bait, carp fishing clothing, and much more. Our inventory is designed to meet the needs of all types of anglers.
Do you offer products for beginners?
Yes, we have a dedicated section for beginner pole fishing, which includes essential gear and accessories to help new anglers get started.
Delivery & Shipping
What are your delivery options?
We offer two main delivery options: Standard Shipping and Free Shipping. Standard Shipping costs £12.95 and uses DHL or FedEx, with delivery within 10-15 days. Free Shipping is available for orders over £50 and uses EMS, with delivery within 15-25 days.
How long does it take to process my order?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information.
Do you ship internationally?
Yes, we ship worldwide, except for some remote areas in Asia and other regions. Delivery times may vary depending on your location and customs processing.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of receipt. Items must be in their original condition and packaging. For more details, please visit our Returns & Exchanges page.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected] with your order details. We will guide you through the process.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for all purchases.
How do I create an account?
You can create an account during the checkout process by providing your email address and creating a password. This will allow you to track your orders and manage your account details.
Customer Support
How can I contact customer support?
You can reach our customer service team at [email protected]. We are here to assist you with any questions or concerns regarding your order, delivery, or products.